Friday 29 September 2006

Sorting out Motorola VC5090 terminals


There are several scenarios that can happen with the VC5090 terminal. I'll try to describe each one and the remedy...

(1) The terminal re-boots and displays the "crosshairs"
(A) You must align the touch screen using the crosshairs, if you don't perform this the screen won't know where your stylus is and you won't be able to use the touch screen.
Tap the screen with something pointed but not damaging at the point where the crosshairs are located. You have to do this five times, and , at the end you will be prompted to tap the screen anywhere in confirmation.
At this point a box will appear on the left of the screen with some icons in, double tap the EXIT icon, then on the desktop, double tap the Telnet CE icon.

(2) When I tap an icon, nothing happens.
(A) The likelihood is that the screen has lost it's calibration and doesn't know where you are tapping. While you think your tapping over the right icon, the terminal thinks your tapping elsewhere.
You need to get to the crosshairs screen as per (1) above. There are two ways to do this.
The fastest way is to press the P1 P3 and POWER keys and hold for a few seconds, release the power key first, followed by the other two.
This should "cold boot" the terminal and after a minute you'll get to the crosshairs, proceed as per (1) above.
OTHERWISE.... Press the CTRL and ESC keys together to pop-up the start menu. Use the up, down and right arrows to get to the "Settings", "Control Panel". Then use the arrow keys to navigate to the icon called "Stylus", then press ENTER.

Now press the TAB key once, the RIGHT arrow once, the TAB key again and ENTER... This will end up at the crosshairs screen. Proceed as (1) until you have confirmed your calibration, then you can tap the X in the top right corner of each window to return to the desktop and then find and double tap the TelnetCE icon.


(3) The terminal is locked in some way, or behaves erratically.
(A) Press the POWER and P2 keys, then release POWER followed by P2 to warm boot the terminal.